Tuesday, August 18, 2015

Windows 10 compatibility

Compatibility of CRM and Windows 10

Last week I have upgraded to Windows 10, so I was testing the compatibility with Microsoft Dynamics CRM.
So far no compatibility issue was found.
However, here is the official compatibility statement:

  • Edge will be officially supported for CRM 2015 with Update 0.2 (7.0.2) and Update 1.1 (7.1.1) - not yet released.
  • Edge will be supported for Microsoft Dynamics CRM 2013 with Update Rollup 4 for Service Pack 1 (6.1.4)
  • Edge will not be supported for Microsoft Dynamics CRM 2011, but you can use IE 11, which is also part of Windows 10 or Chrome.

Microsoft Dynamics CRM 2011/2013 for Outlook has some known issue which is preventing the installation of the client into Windows 10 machine.
CRM 2015 for Outlook should be OK. I did not encounter any bug regarding the CRM for Outlook during upgrade.

Some more details can be found here:


Enjoy your CRM day :-)

Tuesday, August 11, 2015

New Dynamics CRM Phone App

Microsoft released new Phone App for Microsoft Dynamics CRM

Microsoft recently released a new app for our beloved CRM system. It is available the the app stores.
When using the new phone app, the user get much better experience now. It is very close to the Tablet app that was released earlier.

You can now find two applications for the phones. The Phone App and the Mobile express app.
The main difference is that the CRM Phone App is designed for CRM 7.1 (2015 Online Update 1) and later, while Phone express can be used with older versions of CRM.

So if you have CRM OnPremise, you have to wait until Update 1 is released.

My previous post about phone express app was mainly about using it with Cortana. So what happens when you install the new app and keep the old one as well?

Both applications support the same voice commands, so when you say for example "CRM Schedule meeting" - Cortana will ask you back - Alright, which one you want to use?

Then you must say which app to open and continue.

I think this is a nice feature, now you can work with two CRM systems in your phone, as the settings for both apps is individual.

I have the new Phone App set up to our demo (which contains Update 1) and the Phone Express app to the production (it does not have the Update 1 yet).

Best regards,


Friday, August 7, 2015

MB5-705 Managing Microsoft Dynamics Implementations - Passed :-)

I passed the exam yesterday. I should have more time for creating articles now.

Wednesday, August 5, 2015

Activity feeds removed?

Are you missing the activity feeds in your CRM system?

Recently I have come across a problem, that the activity feeds feature was not available in the CRM 2015.
After some investigation, we realized that it was due to the fact, that someone turned on the integration with Yammer.

The Yammer is not used, but we cannot go back to the Activity feeds now, so please be aware of this! Once you enable Yammer integration, you lose the Activity feeds.